Transformational Leadership, incorporating Digital business is probably the single most important *New* management and business development skill today. Successfully navigating the challenges of keeping up with new entrants, and market demands and business transformation and change is a highly sought after skill.
What is Digital Leadership?
Simply put, it is the ability to work with all the assets at the business' disposal, using modern technologies to get things done. It is about being able to innovate in response to challenges and opportunities using digital technologies that are incredibly quick to build, launch and scale. And, ultimately, it is about aligning leadership to the speed, scale and sophistication of business today.
The Digital Banking Leadership Course will show you what organizational readiness means and how to assess capabilities, risk mitigation & and the challenges of implementing Digital Innovation in the enterprises. The course will guide you in building business cases for Innovation using case studies and best practices, as well as real-world examples from FinTech experts, and Digital Innovation professionals.Digital Innovation in Banking Sector
Digital Technology, incl. Disruptive Technologies &FinTech
Digital Trends, Best Practices & Strategies
Digital Transformation Retail Strategies
Digital Change Management & Performance
Millennials, Competition, Segments & the Emergence of Remote Channels
Big Data Analysis Techniques & Making Data Actionable
How to Market Bank Products and Services
Omichannel vs. Optichannel
Amazon, Google, Facebook & how Apple Pay & new start-up platforms are expanding digital payments, as well as how people, influence & culture, change & the role of theorganizationas the key to success in the digital world
- The 'C' suite: CEOs, CIOs, CTOs, COOs, CFOs, CMOs
- Executives, Directors, VP's, and EVP's
- Innovation Experts, ProjectManagers and SME's
- VP's, and EVP's of Banks andFinancial Institutions
- Retail and Electronic Business Unit Heads, Leaders and Managers
- Strategy, Risk, HR Executives and Managers
- Digital/Mobile Executives and Directors
Why Innovations matter?
Preparing for the oatest Technology Innovations and Digital trends
Why Digital Trends from around the globe matter to you
How digital is changing customer behaviors and how should you respond?
How Fintechs are transforming the customer experience, and what you should do about it?
How to deal with Disruptive Technology in the race to provide value to end users
Why FinTech’s are a threat & how should banks & Financial Institutions respond?
What threats and challenges does alternative lending & challenger businesses present to banks?
Should banks collaborate, partner or build in-house with FinTech's. What you should do
The Drive to Digital and what to watch out for when formulating your Technology Innovation Strategy & Priorities
Understand your organization‘s capabilities & resources to deal with the Digital Transformation Journey
Reduce waste and get maximum value out of your Digital Innovation Investment, using start-ups’ and venture capitalist investors’ techniques
Understand the impact of digital on customer behaviors, and preparing your teams
Re-imagining the customer journey to deliver value & meet customer needs
How to achieve excellence in service, channel, and experience delivery
What are the major Retail trends and why do they matter?
Gain insight into strategies for optimizing, de-risking & streamlining Digital Innovation
Learn to leverage historical strengths, drive digital transformation & make change happen
Invaluable Case studies, the real-world, & experience learning.
DAY 1: DRIVERS OF FINTECH & DIGITAL INNOVATION
Strategy, purpose, capability, risks & challenges
Building a business case for Innovation
Technology innovations and digital trends
Retail distribution trends
Revenue/competition/Risk & assumptions
Leverage historical strengths
Drive digital transformation
Change management strategies & training
DAY 2: MASTERING CUSTOMER ENGAGEMENT & CHANGE
The digital customer journey
Physical vs digital
Rethinking the customer relationship
Building a cost effective support models
DAY 3: MASTERING PEOPLE, INFLUENCE & CHANGE
People and organisational structures
Culture change requirements
Reward and recognition changes
The role of leadership
The inspirational digital ‘leader’
Preparing for the future
|COURSE FEE INCLUDES ✔|
|Course Manual & Materials|
|5-Star Conference Venue|
|Morning & afternoon tea's daily|
|♿||Friendly (please advise on booking)|
|COURSE FEE EXCLUDES ✘|
|Transfers & Transport|
|EARLY BIRD REGISTRATION||Terms & Conditions Apply|
|Colleague Discount Rate|
|Group Discount Rate|