Why Digital Leadership Training?

Transformational Leadership, incorporating Digital business is probably the single most important *New* management and business development skill today. Successfully navigating the challenges of keeping up with new entrants, and market demands and business transformation and change is a highly sought after skill.

What is Digital Leadership?

Simply put, it is the ability to work with all the assets at the business' disposal, using modern technologies to get things done. It is about being able to innovate in response to challenges and opportunities using digital technologies that are incredibly quick to build, launch and scale. And, ultimately, it is about aligning leadership to the speed, scale and sophistication of business today.

WHAT YOU WILL LEARN

The Digital Banking Leadership Course will show you what organizational readiness means and how to assess capabilities, risk mitigation & and the challenges of implementing Digital Innovation in the enterprises. The course will guide you in building business cases for Innovation using case studies and best practices, as well as real-world examples from FinTech experts, and Digital Innovation professionals.

 Digital Innovation in Banking Sector
 Digital Technology, incl. Disruptive Technologies &FinTech
 Digital Trends, Best Practices & Strategies
 Digital Transformation Retail Strategies
 Digital Change Management & Performance
 Millennials, Competition, Segments & the Emergence of Remote Channels
 Big Data Analysis Techniques & Making Data Actionable
 How to Market Bank Products and Services
 Artificial Intelligence
 Omichannel vs. Optichannel
 Amazon, Google, Facebook & how Apple Pay & new start-up platforms are expanding digital payments, as well as how people, influence & culture, change & the role of theorganizationas the key to success in the digital world
WHO IS THIS FOR?

  •  The 'C' suite: CEOs, CIOs, CTOs, COOs, CFOs, CMOs
  •  Executives, Directors, VP's, and EVP's
  •  Innovation Experts, ProjectManagers and SME's
  •  VP's, and EVP's of Banks andFinancial Institutions
  •  Retail and Electronic Business Unit Heads, Leaders and Managers
  •  Strategy, Risk, HR Executives and Managers
  •  Digital/Mobile Executives and Directors
COURSE OBJECTIVES & OUTCOMES

 Why Innovations matter?
  Preparing for the oatest Technology Innovations and Digital trends
  Why Digital Trends from around the globe matter to you
  How digital is changing customer behaviors and how should you respond?
  How Fintechs are transforming the customer experience, and what you should do about it?
  How to deal with Disruptive Technology in the race to provide value to end users
  Why FinTech’s are a threat & how should banks & Financial Institutions respond?
 What threats and challenges does alternative lending & challenger businesses present to banks?
  Should banks collaborate, partner or build in-house with FinTech's. What you should do
  The Drive to Digital and what to watch out for when formulating your Technology Innovation Strategy & Priorities
  Understand your organization‘s capabilities & resources to deal with the Digital Transformation Journey
  Reduce waste and get maximum value out of your Digital Innovation Investment, using start-ups’ and venture capitalist investors’ techniques
  Understand the impact of digital on customer behaviors, and preparing your teams
  Re-imagining the customer journey to deliver value & meet customer needs
  How to achieve excellence in service, channel, and experience delivery
  What are the major Retail trends and why do they matter?
  Gain insight into strategies for optimizing, de-risking & streamlining Digital Innovation
  Learn to leverage historical strengths, drive digital transformation & make change happen
  Invaluable Case studies, the real-world, & experience learning.
COURSE AGENDA

DAY 1: DRIVERS OF FINTECH & DIGITAL INNOVATION
  Strategy, purpose, capability, risks & challenges
  Building a business case for Innovation
  Technology innovations and digital trends
  Retail distribution trends
  Revenue/competition/Risk & assumptions
  Leverage historical strengths
  Drive digital transformation
 Change management strategies & training
DAY 2: MASTERING CUSTOMER ENGAGEMENT & CHANGE
  Customer journey
  The digital customer journey
  Physical vs digital
  Rethinking the customer relationship
  Digitising distribution
 Building a cost effective support models
DAY 3: MASTERING PEOPLE, INFLUENCE & CHANGE
  People and organisational structures
  Culture change requirements
  Reward and recognition changes
  Organisational capability
  The role of leadership
  The inspirational digital ‘leader’
  Digital knowledge
  Preparing for the future

COURSE FEE INCLUDES ✔
Course/Attendance Fees
Course Manual & Materials
5-Star Conference Venue
Morning & afternoon tea's daily
Lunch/Meals
Friendly (please advise on booking)
COURSE FEE EXCLUDES ✘
Delegate Travel
Delegate Accomodation
Transfers & Transport
Course Rates
EARLY BIRD REGISTRATION Terms & Conditions Apply
Standard Rate
Colleague Discount Rate
Group Discount Rate

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