COURSE SUMMARY

The Digital Banking Innovation Course is a comprehensive, interactive, three-day MasterClass course, designed to show the latest Digital Banking Trends and Innovations. Through deep experience-led insights into Digital Banking Trends and Digital Banking Innovation this Digital Banking Course uncovers what Transformation & Financial Technology means in Banking, Finance and Insurance, by examining the the latest digital banking trends & best practices in Digital Banking, Disruptive Technology and FinTech.

WHAT YOU WILL LEARN

The Digital Banking Innovation Masterclass looks at organizational readiness; capabilities; risk mitigation & and the challenges of implementing Digital Innovation in the enterprise and will help you build business cases for Innovation using case studies and best practices, as well as real-world examples from FinTech experts, and Digital Banking Innovation professionals.

 Digital Innovation in Banking Sector
 Digital Banking Technology, incl. Disruptive Technologies &FinTech
 Digital Banking Trends, Best Practices & Strategies
 Digital Transformation Retail Banking Strategies
 Digital Change Management & Performance
 Millennials, Competition, Segments & the Emergence of Remote Channels
 Big Data Analysis Techniques & Making Data Actionable
 How to Market Bank Products and Services
 Artificial Intelligence
 Omichannel vs. Optichannel
 Amazon, Google, Facebook & how Apple Pay & new start-up platforms are expanding digital payments, as well as how people, influence & culture, change & the role of theorganizationas the key to success in the digital world
ENHANCE THE EXPERTISE OF

  •  The 'C' suite: CEOs, CIOs, CTOs, COOs, CFOs, CMOs
  •  Executives, Directors, VP's, and EVP's
  •  Innovation Experts, ProjectManagers and SME's
  •  VP's, and EVP's of Banks andFinancial Institutions
  •  Retail and Electronic Banking Business Unit Heads, Leaders and Managers
  •  Strategy, Risk, HR Executives and Managers
  •  Digital/Mobile Executives and Directors
COURSE OBJECTIVES & OUTCOMES

 Recent Innovations In Banking Sector
  Latest Technology Innovations and Digital Banking trends
  Digital Banking Trends from around the globe
  How digital is changing customer behaviors
  How Fintechs are transforming the customer experience in Banking
  The importance of Disruptive Technology in the race to provide value to end users
  Why FinTech’s are a threat & how do banks & Financial Institutions respond
  Alternative lending & challenger businesses (remittances etc)
  Should banks collaborate, partner or build in-house with FinTech's
  The Drive to Digital and what to watch out for when formulating your Technology Innovation Strategy & Priorities
  Understand your organization‘s capabilities & resources to deal with the Digital Transformation Journey
  Reduce waste and get maximum value out of your Digital Innovation Investment, using start-ups’ and venture capitalist investors’ techniques
  Understand the impact of digital on customer behaviors
  Re-imagine the customer journey to deliver value & meet customer needs
  Achieve excellence in service, channel, and experience delivery
  Major Retail Banking trends
  Gain insight into strategies for optimizing, de-risking & streamlining Digital Innovation
  Learn to leverage historical strengths, drive digital transformation & make change happen
  Invaluable Case studies, the real-world, & experience learning.
COURSE AGENDA

DAY 1: DRIVERS OF FINTECH & DIGITAL INNOVATION
  Strategy, purpose, capability, risks & challenges
  Building a business case for Innovation
  Technology innovations and digital banking trends
  Retail distribution trends
  Revenue/competition/Risk & assumptions
  Leverage historical strengths
  Drive digital transformation
 Change management strategies & training
DAY 2: MASTERING CUSTOMER ENGAGEMENT & CHANGE
  Customer journey
  The digital customer journey
  Physical vs digital
  Rethinking the customer relationship
  Digitising distribution
 Building a cost effective support models
DAY 3: MASTERING PEOPLE, INFLUENCE & CHANGE
  People and organisational structures
  Culture change requirements
  Reward and recognition changes
  Organisational capability
  The role of leadership
  The inspirational digital ‘leader’
  Digital knowledge
  Preparing for the future

COURSE FEE INCLUDES ✔
Course/Attendance Fees
Course Manual & Materials
5-Star Conference Venue
Morning & afternoon tea's daily
Lunch/Meals
Friendly (please advise on booking)
COURSE FEE EXCLUDES ✘
Delegate Travel
Delegate Accomodation
Transfers & Transport
Course Rates
EARLY BIRD REGISTRATION Terms & Conditions Apply
Standard Rate
Colleague Discount Rate
Group Discount Rate

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