TODAY'S PAYMENTS LANDSCAPE AND THE END-TO-END VALUE CHAIN

Payments processing is becoming increasingly commoditized, and players are looking for ways to expand their offerings through value-added services and consolidation, while minimise costs and optimise resources. The result is a dramatic change in how Banks approach payments products and services, and how these are deployed and utilized.

The Expert Cards & Payments Masterclass course is a must for Cards & Payments professionals in diverse roles to understand how the end-to-end payment industry works, how to position the bank as both platform-player and participant, and how to cement the Banks role by building an in-depth, expert-led knowledge of the major elements that make up the world of Cards & Payments.

HOW YOU WILL BENEFIT

 Get a full 360° insight into the Enterprise Payments Value Chain

 Describe the various Roles, Structures, Stakeholders & Particpants

 Explain Common Card & Payment Challenges

 Avoid Common Execution & Operational Pitfalls

 Explain the Key Components Of Revenue, Cost & Expense

 Grasp the Financial models & Revenue Flows

 Understand end-to-end Card & Payment Programs

 Address Common Challenges & Core Assumptions

 Describe industry standards, bodies and protocols

 Implement Tried & Tested Methodologies And Best Practise

WHO SHOULD ATTEND

  •  Retail & Electronic Divisional, Business Unit Heads & Managers
  •  Line of Business Directors, Heads, Managers & Senior Leaders in card schemes, systems, issuing and/or acquiring
  •  Senior Leaders, Innovation Experts, Project Managers and SME's, Digital & Mobile Payments & Wallets, Contactless/NFC payment experts
  •  Chip & EMV & POS/EPOS/EFT Device & networks specialists, product owners and managers
  •  Card Operations & ATM/Debit Card, Fraud, Risk & Transaction Processing and EFT/ACH & Electronic Banking specialist’s leaders and managers.
  •  Card & Fraud Leaders, Managers, Analysts & Specialists
  •  Digital/Mobile Executives and Directors, Specialists, Product Managers & Project/Programme Managers
COURSE OBJECTIVES & OUTCOMES

  •  Master how Modern Payment Networks work, end-to-end with thorough walk-throughs and case studies and real-world examples
  •  Get inside knowledge of the cards and interchange space and obtain an appreciation of present challenges and emerging trends
  •  Comprehend how these are governed and regulated and how they make it safe and predictable to conduct business
  •  Become versed in the different types of payments, for different segments and examine how they are performing versus those that are declining; based on macro-economics and shifting consumer preferences
  •  Gain inside insight into the sub-industries working behind the scenes to keep e-commerce and the payments economy ticking
  •  Get into the challenges of merchant acquiring, how the competitive landscape is changing, and the changing role financial institutions play in this space
  •  Take in the activities involved, key players and the revenue and cost flows across card issuing and acquiring and see where the opportunities lie; and what to expect at various operational scales
  •  Discover how 3 and 4 party card schemes differ and grasp the key features of EMV and CUPS and how an EMV transaction is processed
  •  Understand what payment schemes are and explore a range of examples to achieve results in your business
  •  Discover what payment gateways and PSP's really do, the various products and services available and the emerging and future trends in this space, and how they can be applied to your own business
  •  Appreciate the compliance and regulatory factors, learn who should comply and why the Payments Card Industry (PCI) - Data Security Standard (DISS) are important and the process for achieving compliance
  •  Grasp what is meant by “certification”? Who needs it and why? The implications of having certified connections to payment networks and an understanding of what this means, who needs it and why
  •  Gain the knowledge of what needs to be certified before POS terminals and ATM's are deployed and learn about payment protocols and the Messaging, standards and protocols
  •  Understand the organised business of fraud and how it impacts your risk and exposure and become familiar with fraud detection and prevention technologies
  •  learn how to incorporate measures in your businesses and the principles of balancing fraud prevention, customer experience and technology investment, as well insight into the key factors in developing a proactive fraud risk management strategy
  •  Become well versed in scheme and regulatory risk and liability frameworks
  •  Soak up how banks are planning to implement Open Banking and how this compares to other markets and how this will impact financial institutions and what this means for the broader business
  •  Take in the global scope of mobile money from an industry insider and the trends and innovations that are affecting the payments industry
  •  Get an insight into the key terms and applications for crypto currencies, block chain and distributed ledger
  •   obtain practical insights relating to the adoption and use of crypto currencies for payments including coping with volatility, regulatory implications (tax, aml/ctf), and technical requirements (wallets) and understand the opportunities and threats to business plans, product portfolios and the supply chain
COURSE AGENDA

DAY 1: THE PAYMENTS LANDSCAPE & ECO-SYSTEM VALUE-CHAIN
 Session 1: Today's Payments Landscape & The Issuing and Acquiring value chain
 Session 2: Cards, Payments and Interchange Networks
 Session 3: The Card Schemes (EMV/CUPs) & Payments
 Session 4: Cards & Payment Types and Acceptance devices
DAY 2: CARDS & PAYMENT INDUSTRY BEST PRACTISES & STANDARDS
 Session 1: Payment gateways and Payment Services Providers
 Session 2: Payments Card Industry (PCI) - Data Security Standard (DISS)
 Session 3: Messaging, standards and protocols
 Session 4: Device Certification & Best Practises
DAY 3: BANKING & THE FUTURE OF PAYMENTS
 Session 1: Fraud Management & Loss
 Session 2: Open Banking, what to do and how to prepare
 Session 3: The mobile money ecosystem *
 Session 4: The future of Payments, Acceptance and virtual and crypto currencies*

COURSE FEE INCLUDES ✔
Course/Attendance Fees
Course Manual & Materials
5-Star Conference Venue
Morning & afternoon tea's daily
Lunch/Meals
Friendly (please advise on booking)
COURSE FEE EXCLUDES ✘
Delegate Travel
Delegate Accomodation
Transfers & Transport
Course Rates
EARLY BIRD REGISTRATION Terms & Conditions Apply
Standard Rate
Colleague Discount Rate
Group Discount Rate